Customer Care, evolved
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It’s been three months since the release of our platform, and thanks to your enthusiasm we have finally achieved our vision: to offer the business world the possibility of a true revolution connected to digital ticketing through the management, creation and distribution of passes for Passbook on all major mobile platforms.
Passes are the best way to conduct campaigns for customers, because of their ability to be updated remotely and present messages to the users. In addition, the Passdock platform gives you the ability to create dynamic campaigns with follow up messages in conjunction with information about how to redeem the passes.
Combining data from Passdock Analytics with data from the point of sales, you are able to close the circle and evaluate how a campaign is going. Passbook is designed to let you send messages to any customer at any time with a push notification.
The Pass can be forced to update itself remotely and if one or more values in the Pass are changed, a message can appear on the lock screen and in Notification Center.
The dealer can easily check the following:
It’s another great opportunity presented by Passbook: creating different user profiles with which to tailor highly-targeted marketing campaigns with high returns on investment.
Along with iOS devices, passes can be read (and soon updated) on Android too thanks to PassWallet application.
Anyone can create and distribute Passbook passes at no cost thanks to our Forever free option. In addition, with the new pricing plans, companies can create thousands of passes on very favorable terms, being able to take advantage of the full range of facilities of the Passdock platform.
Finally, for customers who need dedicated solutions, specific tools for managing data in customised marketing solutions, and white-labelling with their logo, just contact the Passdock team, who have a tailor-made solution for every need.
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